Terms and Service

1. Introduction and Agreement

Welcome to Grazinova. By accessing our website and purchasing our digital assets, you agree to comply with and be bound by the following Terms of Service. These terms apply to all visitors, users, and customers of the site. If you disagree with any part of these terms, you must discontinue use of our services immediately.

2. Digital Delivery and Access

• Instant Fulfillment: All products on this site are digital downloads. No physical product will be shipped.

• Access Policy: Upon confirmation of payment, a download link will be provided to the email address used at checkout. It is your responsibility to provide a valid email address.

• Download Limits: We reserve the right to limit the number of times a file may be downloaded or the duration for which the link remains active to prevent unauthorized sharing.

3. Intellectual Property and Licensing

All content included on this site—such as digital planners, templates, graphics, and text—is the property of Grazinova.

• Personal Use License: Unless otherwise stated, your purchase grants you a non-exclusive, non-transferable license for personal use only.

• MRR/PLR (Master Resell Rights): For products specifically designated as MRR or PLR, you are granted rights to modify and resell the product. However, you must adhere to the specific license file included with that product. Failure to follow these guidelines results in an immediate revocation of your reselling rights.

4. Refund and Cancellation Policy

We want you to be fully satisfied with your purchase. Since this is a digital product, once the files have been downloaded, we cannot offer automatic refunds. However, we understand that situations can vary, and we are happy to review refund requests on a case-by-case basis.

You may be eligible for a refund if:

• You have not yet downloaded the files.

• You made a duplicate purchase.

• You experience a technical issue that we are unable to resolve.

To request a refund, please contact us at Grazinova.shop@outlook.com within 7 days of your purchase, and include your order number and the reason for your request.

5. Payment and Security

• Pricing: All prices are subject to change without notice. We reserve the right to modify or discontinue a product at any time.

• Secure Transactions: Payments are processed through secure third-party gateways. Grazinova does not store your full credit card information on our servers.

6. User Responsibilities and Compatibility

• Software Requirements: It is the customer's responsibility to ensure they have the appropriate software (such as Canva, GoodNotes, or Adobe Acrobat) to use the files.

• Prohibited Conduct: You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including but not limited to copyright laws).

7. Limitation of Liability

Grazinova and its owners shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of, or the inability to use, our digital products. This includes, but is not limited to, loss of profits, data loss, or business interruption.

8. Indemnification

You agree to indemnify and hold harmless Grazinova from any claims, damages, or expenses (including attorney fees) arising from your use of our products or your violation of these Terms of Service.

9. Changes to Service

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to check this page periodically for changes.

10. Contact Information

We are committed to providing a positive customer experience and will do our best to help! For any inquiries regarding these terms, please reach out to us: Email: Grazinova.shop@outlook.com